Who Do I Call - Quick Reference Guide

Access the Phone and Email lists in both the Staff Directory and Resource Directory.

Area code for our area is 757.
Call 757-393-8000 for numbers not listed below.

Emergency Numbers | Concerns | Licenses and Permits | Information
Elected officials and voter registration | Portsmouth City Schools | Elementary Schools
Middle Schools | High Schools | Special Centers | Citizen Concern Line

Emergency Resources	Number (area code 757)
Emergency medical care	911
Emergency police	911
Fire	911
Police non emergency number (Police Department)	393-5300
Substance or Mental Health emergency	393-8991
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Concerns	Number (area code 757)
General Concerns	393-8008
A ditch is filled with trash; the storm drain is clogged	393-8666
A neighbor has junk cars	393-8522
A neighbor is building something without permits	393-8531
A neighbor who has too many animals	393-8430
A neighbor will not control the noise at their house	393-5300
A neighbor will not cut their grass	393-8522
A neighbor will not repair their house	393-8522
A neighbor will not take the trash out	393-8522
A neighbor’s dog will not stop barking	393-8430
A sidewalk is damaged	393-8666
A street needs to be cleaned	393-8663
A streetlight is needed	393-8008
A streetlight is out (Online Form)	393-8008
A traffic light does not work	393-8650
A water leak in the street or at my meter	393-8561
Bushes or trees along a street need to be trimmed	393-8481
Business operating illegally	393-8836
Car damaged by pothole or City of Portsmouth vehicle	393-8042
Cars parked illegally	393-8752, x201
Cars speed through my neighborhood	393-8063
Holes in the street	393-8666
Illegal drug problem in my neighborhood	393-8014
Sewage is present in the street or in my yard	393-8561
Street signs have been damaged	393-8565
Zoning/CAR Violation, Someone Working without a Permit on the Weekends	393-8836

Licenses and Permits
Building permit (Printable Forms)	393-8531
Business License (Commissioner of Revenue)	393-8714
Dog license	393-8199
Food handler’s permit	393-8585
Marriage license	393-8671
Parade/Block Party permit	393-8836
Special Event permit	393-8481
Worker’s permit	393-8751
Yard sale permit (Commissioner of Revenue)	393-8771

Information	Number (area code 757)
Birth/death certificate is needed (State Website Link)	393-8585, ext.8605
Business wants to move to Portsmouth (Economic Development)	393-8804
Car towed by the City of Portsmouth	393-8319
Cemeteries	465-2900
Food stamps	393-8749
Library card	393-8365
Library locations (Portsmouth Public Library)	393-8365
Locate someone in Portsmouth jail	391-3175
Personal property taxes	393-8651
Portsmouth Redevelopment and Housing Authority	399-5261
Property assessment questions (Real Estate Information)	393-8631
Real estate taxes	393-8198
Record or check on a deed	393-8671
Recreation services for the elderly (Recreation)	393-3241
Rental inspection is needed	393-8522
Sports and recreation of children (Recreation)	393-8481
SSI	465-4869
Substance abuse or mental health treatments	393-5357
Trash Pickup Schedule / Questions / Need a new trash can	393-8663
Water service turned on / pay a water bill	393-8524
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Elected officials and voter registration (Registrar's Office)	Number (area code 757)
City Council Members (Council Members)	393-8639
Location to vote (Registrar's Office)	393-8644
Name of U.S. Congressman	393-8644
Name of U.S. Senator	393-8644
Name of Virginia Delegate	393-8644
Name of Virginia Senator	393-8644
Register to vote (Registrar's Office)	393-8644
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Portsmouth City Schools	Number (area code 757)
School Board Administration	393-8751
School registration	393-8751
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Elementary Schools
Brighton	393-8870
Churchland Academy	686-2527
Churchland Elementary	686-2523
Churchland Primary and Intermediate	686-2519
Douglass Park	393-8646
Hodges Manor	465-2921
James Hurst	558-2811
Lakeview	465-2901
Mt. Hermon Preschool Center	393-8825
Olive Branch	465-2926
Park View	393-8647
Simonsdale	465-2917
Emily N Spong Preschool Center	393-5247
John Tyler	393-8879
Westhaven	393-8855
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Middle Schools	Number (area code 757)
Churchland	686-2512
Cradock	393-8788
William E Waters	558-2813
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High Schools	Number (area code 757)
Churchland	686-2500
I.C. Norcom	393-5442
Woodrow Wilson	465-2907
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Special Centers	Number (area code 757)
D.A.C.	393-8791
New Directions	393-8728
Excel Campus	465-2958
SECEP	393-6428

Citizen Concern Line

The city maintains a 24-hour citizen concern hotline, 757-393-8008, for all of your non-emergency questions or concerns. Your call will be returned as soon as possible. Visit our online request forms.


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