Streets & Highways

Division Responsibilities

The Streets and Highways Division within the Department of Public Works performs and coordinates maintenance activities to ensure safe passage for vehicle and pedestrian traffic in the City of Portsmouth.

Administrative functions include the VDOT Highway Maintenance Expenditure Annual Report, and customer service, including citizen relations, risk management claims investigation, and liaison with regulatory bodies.
Streets Highway Division Workers laying out gravel or tar

Operational functions include street maintenance, including pothole repair and patching; maintenance of shoulders and alleys; emergency operations, including snow removal, deceased animal removal, and other special projects.


  • Alley Maintenance
  • Potholes
  • Shoulder Repair Work

Deceased Animal Removal

Personnel will remove a deceased animal from any City right of way in a timely and respectful manner 24 hours a day. The Shop maintains a pathological incinerator daily. If you have an animal that has passed, please place it in a plastic bag and put it on the curb (right of way).

To report a deceased animal to be picked up, please call 757-393-8666 on weekdays from 7 a.m. to 3:30 p.m. Our dispatcher will be happy to help you. After 3:30 p.m. on weekdays and weekends, please get in touch with the police non-emergency number (757-393-5300), and the Police dispatcher will contact our on-call personnel.

To report a deceased Animal to be removed, please use our SeeClickFix Request service.

Did You Know - City Facts

  • It is illegal to place basketball goals on City streets and in the right of way.
  • By City Code, it is the responsibility of property owners and occupants to clear sidewalks of snow adjacent to their property. Property owners should not clear snow from parking lots and driveways onto City streets.
  • The City of Portsmouth does not routinely plow residential streets. Public Works does not take individual requests for snow removal.
Collage of Three Basketball Hoops