Refuse Collection Rules and Regulations

  • Bulk refuse must be placed in front of your home
  • Bulk refuse should not be placed out at the curb before 5:00p.m. the day before your normal collection and NO LATER than 7:00a.m the day of collection.
  • Bulk refuse should not be placed within 3 feet of parked cars, mailboxes, fences, fire hydrants, or poles, not on top of water meters, cable boxes, etc. and not blocked by anything at curbside. Ensure that bulk is not placed underneath any power lines, trees limbs, or in alleys. 
  • For Mattress/box spring collection, item must comply with the 3 feet perimeter requirements as listed above and be lying flat when placed at curbside with nothing on top of it. Ensure that it is not on top of water meters. 
  • Bulk refuse piles shall be no greater than 8Ft. X 10ft. X 8 ftin height. Items that will not be picked up include, but are not limited to, debris generated by contractors, hazardous materials such as paint, oil, or other liquids, and automobile parts. 
  • Tree parts cannot be greater than 18” in diameter
  • Please do not mix wood with other bulk items when placed out at the curb. Wood needs to be put out in a separate pile for collection. 
  • Items inside of contractor bags will not be collected by the city. Those bags include instructions on how to be collected by a private company affiliated with the bag you purchased. 
  • Glass should be taped up when place out for collection, or on a pallet. Broken glass is the responsibility of the homeowner.
  • Tires must be placed at curbside, off the rim NO LATER than 7:00 a.m. the day of collection. A maximum of 8 tires a year will be collected per household. Please call no later than the day before your collection day to schedule a pickup. Commercial truck tires will not be collected.
  • Basketball Goals and ride on toys such as bikes, scooters, skateboards etc. MUST have an emailed request for disposal to be picked up on your collection day. Please call 757 393-8663 for email information.

Additional information:

    There is no exemption from the monthly refuse fee. 

    Landlords are responsible for removing all debris from the curb after evictions. 

For any additional questions, please contact the City of Portsmouth Waste Management Department at (757)393-8663.