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Public Utilities
Customer Service Office

8:00 a.m. - 5:00 p.m.
Mon. - Fri.)
FAX 757-397-6350


Public Utilities
Neighborhood Water Main
Replacement Planned!

Our next 2" water pipe replacement project will be on the 2000 and 2100 Block of Liverpool Street. This work will start in April and will continue until complete. These 2" galvanized pipes were originally installed in 1906.

The new replacement water pipes being installed are made of high density polyethylene pipe which is corrosion resistant and has an indefinite life expectancy. As part of this program, we are also replacing the individual 3/4" house services from the new pipe up to your meter. The new replacement services will be installed using copper pipe meeting current City standards.

We will do our best to minimize any inconvenience to you and when an interruption in your water service is required, we will notify you in advance.

If you have any questions, please call our field office at 393-8561 and ask for Fred Riddick, our Water Distribution Superintendent, or Frank Wilson, our Operations Manager.

Eight (8) miles of the 350 mile Portsmouth Water Distribution System is galvanized water pipe. This 2" pipe ranges in age from 20 to 100 years old. These small diameter water mains serve some of our neighborhood water customers. The majority of leaks experienced in the system are in these 2" pipes. In addition to leaking, internal corrosion of these pipes can create water quality, quantity and pressure problems. Over the past several years, the Public Utilities Department has been engaged in a program to replace these 2" neighborhood galvanized water mains.

So when you see our crews working in front of your home, they are working to provide you with a new water main and the best supply of fresh clean water possible. If you have any questions, please call our office or just take time to ask our employees in the field. They will be happy to explain the installation process to you. 

City of Portsmouth, Virginia · All Rights Reserved · Portsmouth City Hall · 801 Crawford Street · Portsmouth, VA 23704 · 757-393-8000