City Hall Building
801 Crawford Street, 4th floor
Portsmouth, VA 23704
Phone (757) 393-8836
Fax (757) 393-5223
FREQUENTLY ASKED QUESTIONS
If your question has not been addressed below
click Who Do I Call
or call the City’s Main Number at (757) 393-8000.
Please find below:
Other Planning Questions
Development/Zoning Related Questions:
Question: Is my property in a historic district or other
district with certain development restrictions?
Answer: Please contact us at (757) 393-8836 and we’ll be happy
to assist you with this question. Be sure to state the complete
address when calling.
Question: Do you provide zoning assistance?
Answer: Yes. Please contact us at (757) 393-8836 and our Zoning
Administrator can assist with setback information, lot
dimensional requirements and general lot development
Question: What is my property zoned?
Answer: For quick online access, utilize the interactive map on the
City’s home page. For more detailed information, contact the
Zoning Administrator at (757) 393-8836.
Question: I need a copy of my physical survey. Do
you maintain them?
Answer: No. If you are a homeowner, the physical survey may have been
included in your closing documents when you closed on your home loan. If not,
you must consult a private surveying firm and have them survey your property.
The City will only survey its own property.
Question: I want to develop my property. Should I
visit the Planning Department first?
Answer: Yes. We require a physical survey or site plan in order to
review your development request. We are located on the fourth
floor of City Hall and may be reached at (757) 393-8836.
Question: I need to renew my business license;
whom should I speak with?
Answer: Please contact the Commissioner of the Revenue at (757)
393-8714 to renew your business license. However, if your
business has changed names, owners or location, you may contact
the Zoning Administrator at (757) 393-8836 to assist with the
clearance of your business license.
Other Planning Questions:
Question: Are you the Planning Council?
Answer: No. Planning Council is a social services agency in Norfolk,
Virginia that provides for a variety of social services needs. They may be
reached at (757) 622-9268.
Question: I need social services assistance. Can
you assist me?
Answer: We are the City of Portsmouth Planning Department, which specializes in land use and
development. For Social Services needs you may either contact the City of
Portsmouth Department of Social Services at (757) 405-1800 or Planning Council
in Norfolk, Virginia at (757) 622-9268.