Mission Statement

The Mission of Portsmouth Fire, Rescue and Emergency Services is to protect the lives and property of the citizens and visitors of the City of Portsmouth against fire, sudden medical emergencies, hazardous materials incidents, and natural or man-made disasters.

Values

Service Excellence

We do all we can to insure the best possible service to our internal and external customers through smart, well trained, humble, dedicated, competent, hard-working, SAFE members.  We are active participants in the communities where we live and work.

Embrace Diversity

We are dedicated to reflecting and respecting diversity throughout our organization.  Recognizing the value of diversity helps us to work together as a team to better serve our community.

Integrity and Honesty

We value the public's trust and are committed to honest and ethical behavior.  We hold ourselves accountable and have a personal commitment to the organization and community.  Self discipline is the foundation for managing behavior.

Teamwork

We seek out and value the input and opinions of members at all levels of the organization.  Teamwork is the building block which drives the department's labor/management process.  We work with others as a team to cooperate locally, regionally, and nationally to improve service to the public and maintain a safe and effective work environment.  We believe that members have a responsibility to mentor others.

Innovation

We recognize the value of change in meeting the ever-evolving needs of our customers and members.  We are committed to seeking out effective methods and progressive thinking toward growth.  We recognize the value of ongoing education and training.

Honor and Respect

We are a fire department family.  We are committed and accountable to each other because our lives depend on it.  We value each member in our organization.  We respect those who came before us and will strive to make the organization better for those who follow.

Communications

We believe communications is essential to the cohesiveness of our organization.  We are committed to providing effective and responsive means of communications throughout the organization and community.

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