The Portsmouth Fire Department relies on the ever-changing field of Information Technology to remain up to date on the most current information available. Computer systems are an essential part of department’s communications, within the department, the city as well as other sources of information available on a National level.
In order to stay up to date with this complex information system the department relies on the knowledge and expertise of Firefighter (FF) Richard Long. FF Long is a 10-year veteran of the department and has served as the department’s Information Technology Technician for the last 4 years.
FF Long is responsible for the set up and maintenance of all department computers and telephone systems. He also serves as the department’s liaison to the city’s Computer Services department and maintains the network connections to the city resources.
Portsmouth Fire Department uses the Firehouse Reporting System software for documenting all department responses. This complex reporting software gathers necessary data required to comply with the National Fire Incident Reporting System (NFIRS) required by the state of Virginia. FF Long is responsible for the implementation, training of all personnel and the maintenance of the Firehouse reporting software.
With the field of technology constantly changing FF Long is tasked with researching and recommending upgrades and changes to the current system in order to stay up to date with the most current technology available.